We need excactly the same, the problem here is for us when we are closing - or going to lunch or whatever, if someone just wants to spend a few hours one evening on helping customers through Tawk.to - it's hard to "finish" because you can't go invisible, you have to be online, so new chats keep coming in...
This is normal feature in all other chat clients we have been using in the past - hope this could get fixed!
We need excactly the same, the problem here is for us when we are closing - or going to lunch or whatever, if someone just wants to spend a few hours one evening on helping customers through Tawk.to - it's hard to "finish" because you can't go invisible, you have to be online, so new chats keep coming in...
This is normal feature in all other chat clients we have been using in the past - hope this could get fixed!