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    under review  ·  90 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
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    Ed commented  · 

    At our business our policy is that all workstations are always left on, but you sign out whenever you walk away for more than a moment or two. It seems that in this case, tawk still shows the agent as online and available. It should not be difficult to add logic to the desktop app so that is makes the agent unavailable if they've signed out of their desktop account...

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