CRD
My feedback
19 results found
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4 votesCRD
shared this idea
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734 votes
To All Our Valued Users, Thank you for choosing tawk.to. We will take note of your feedback and suggestions. The co-browsing feature is currently under review. Our engineers are working towards this enhanced feature which will allow you to enjoy a better collaboration with your users.If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment An error occurred while saving the comment CRD
commented
Will this be a free feature or paid add on?
An error occurred while saving the comment CRD
commented
This suggestion would have a total of 725 votes if it were properly merged with https://tawk.uservoice.com/forums/228427-feedback/suggestions/14806569-screen-capture
CRD
supported this idea
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An error occurred while saving the comment CRD
commented
Any update??
An error occurred while saving the comment CRD
commented
By far this is the #1 feature I am looking forward to!!!!!!!!!!!!! Soon please!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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38 votesCRD
supported this idea
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13 votes
An error occurred while saving the comment CRD
commented
This would be GREAT!
Really hope this happens. Has been under review since July 2016.
Tawk is the best!
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1 vote
An error occurred while saving the comment CRD
commented
with all the messages in the current thread active you could CTRL + F to search if you are using tawk inside of google chrome as well
CRD
shared this idea
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19 votes
Hey tawker,
If you experience any problems with the dashboard, please contact our support team via https://www.tawk.to/ with screenshots. They will be able to help you understand where that issue resides from.
An error occurred while saving the comment CRD
commented
I just spoke with tawk live chat support and they are aware of the issue and working on it.
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9 votes
Hi there dear tawker,
Could you please paint a picture of the possibilities that you imagine?
An error occurred while saving the comment CRD
commented
Go from zero to hero with 1 sync.
Have all your google contacts and your google schedule ready to go inside tawk dashboard with 1 sync.Create a ticket directly from a google contact within tawk that was imported
Add an appointment from within tawk that will sync to google calendar
Thats just a few ideas off the top of my head
CRD
shared this idea
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70 votes
Admintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users,
We currently do not have an integration with WordPress and WooCommerce ticketing systems.
Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to.
An error occurred while saving the comment CRD
commented
This will be EPIC when it is rolled out!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thank you TAWK.TO!!!!!!!
CRD
supported this idea
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60 votes
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. The tawk.to dashboard is currently set to show a maximum of 4 chat windows in a single page view. Any additional chats will be placed on the next page. We have taken note of your suggestion and will post updates once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
CRD
supported this idea
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464 votes
To All Our Valued Users, Thank you for choosing tawk.to and for sharing your question here. Screenshots are currently not available in our chat widget. We do, however, offer the Screensharing feature as part of our Video+ Voice + Screensharing Add-on. This Add-on can provide better support when your customer needs help in navigating your website. This is a faster and better way compared to requesting multiple screenshots from your customers. To learn more about our Video + Voice + Screensharing, visit the following links: 1.Video + Voice + Screensharing add-on https://help.tawk.to/article/video-voice-screensharing-add-on 2.Getting started with Video + Voice + Screensharing https://help.tawk.to/article/getting-started-with-video-voice-screensharing If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment CRD
commented
votes should be returned or merged with https://tawk.uservoice.com/forums/228427-feedback/suggestions/5485392-interactive-co-browsing-with-visitor
An error occurred while saving the comment CRD
commented
votes should be returned or merged with https://tawk.uservoice.com/forums/228427-feedback/suggestions/5485392-interactive-co-browsing-with-visitor
An error occurred while saving the comment CRD
commented
votes should be returned or merged with https://tawk.uservoice.com/forums/228427-feedback/suggestions/5485392-interactive-co-browsing-with-visitor
An error occurred while saving the comment CRD
commented
votes should be returned or merged with https://tawk.uservoice.com/forums/228427-feedback/suggestions/5485392-interactive-co-browsing-with-visitor
An error occurred while saving the comment CRD
commented
votes should be returned or merged with https://tawk.uservoice.com/forums/228427-feedback/suggestions/5485392-interactive-co-browsing-with-visitor
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493 votes
To All Our Valued Users, Thank you for choosing tawk.to and for sharing your challenge here. Here are our Desktop notification options: -New Chat -Repeat -New Visitor -New Message -Agent Disconnect -New Agent Message To change your sound settings: * Go to the top right of the Dashboard (user icon) * then Manage Sounds. Helpful links: For Google Chrome Notification: https://support.google.com/chrome/answer/3220216?co=GENIE.Platform%3DDesktop&hl=en Enabling Desktop notifications https://help.tawk.to/article/enabling-desktop-notifications Managing sound settings and desktop notifications https://help.tawk.to/article/managing-sound-settings-and-desktop-notifications If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
CRD
supported this idea
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1,059 votes
To All Our Valued Users,, Thank you for choosing tawk.to and for sharing your request here. An automated status change to Away is currently under review. We assure you that this feature is under works and we will update you as soon as it is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
CRD
supported this idea
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1,608 votes
To All Our Valued Users, Thank you for choosing tawk.to and for taking the time to share your ideas here. At the moment, we don't have a direct Chat transfer to another agent. Rest assured that this feature is currently planned and our engineers are working towards its completion. The software upgrade will be posted as soon as it is implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment CRD
commented
These votes should either be returned or merged with https://tawk.uservoice.com/forums/228427-feedback/suggestions/7071726-chat-transfer-to-another-agent
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3 votes
An error occurred while saving the comment CRD
commented
This is a VERY VERY good suggestion! I am out of votes, otherwise I would vote!
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30 votes
An error occurred while saving the comment CRD
commented
Unlikely to happen.
Tawk is creating their own ticket system.
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6 votes
Hi Mark,
Thank you for your feedback!
We are currently in the process of updating all our integrations and this is a feature planned for future releases.An error occurred while saving the comment CRD
commented
Great idea
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36 votes
An error occurred while saving the comment CRD
commented
Nobody needs to see a HUGE desktop app / window when they are just booting into windows.
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90 votes
To All Our Valued Users, Thank you for choosing tawk.to and for sharing your ideas with us. You can purchase our Remove Branding add-on to modify the footer message of your chat widget. You can modify the title and attach a URL link. Helpful links: 1. Setting up the Remove Branding add-on: https://help.tawk.to/article/setting-up-the-remove-branding-add-on 2. Purchasing the Remove Branding and white label add-on: https://help.tawk.to/article/purchasing-the-remove-branding-and-white-label-add-on. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment CRD
commented
This is needed in a BIG way
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17 votes
This is actually a very cool idea. We will review it, and see if there is a way to implement.
CRD
supported this idea
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free or paid?