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sarfaraz

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  1. Show chat and notification only to agents of selected department

    194 votes
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    24 comments  ·  Feedback » Improvements  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your challenge here. Currently, there is no function allowing you to hide chats from other departments, however, I've been advised this feature is on our roadmap. Your request is acknowledged and updates will be posted once the feature has been implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    sarfaraz supported this idea  · 
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    sarfaraz commented  · 

    I have created 2 departments 1. sales 2. service. But now all chats are coming to both agents and its confusing. need your support.

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