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ghassan monal

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  1. Show chat and notification only to agents of selected department

    194 votes
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    24 comments  ·  Feedback » Improvements  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your challenge here. Currently, there is no function allowing you to hide chats from other departments, however, I've been advised this feature is on our roadmap. Your request is acknowledged and updates will be posted once the feature has been implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    ghassan monal supported this idea  · 
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    ghassan monal commented  · 

    it will be better when we have more then department it will link with support department not to all agent .

    mean if i have 5 department like web page , marketing , design , sales . it have option to link each department with one employee , it will support this department , the alert it gos only to this department . but right now it will gos to all of them , please will you do it and update it will more professional , and it will give us as company more space to let alot people work from home please

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