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1. Filter out own people (by IP or name) from monitoring

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   prestine

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   70 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   planned  ·  Admintawk.to (top bird!, tawk.to) responded

   Hi!

   Thank you for the suggestion.

   Currently the only way is to ban by IP, but in this case the widget won’t appear for that user as well.
   To ban by IP, please go to Admin – Ban List – click Ban IP button.

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   Jome commented  ·  March 18, 2019  ·  Edit…  ·  Delete…

   Members of our dev and customer care teams are scattered all over so blocking IP range is not a viable option for us, more so their IPs change frequently. A preferred solution will be to group to be excluded from monitoring. Its interesting how crucial this feature is even for a very small team, how much more for a large team. Great work guys, good product!

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   Jome supported this idea  ·  March 18, 2019