Federica

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    36 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    Automation and agent allocation is currently on the development roadmap.

    Our engineers are working on it and updates will be posted once it has been implemented.

    Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Federica commented  · 

    A sort of trigger where we can set possible answers between which the customer must choose. Based on the answer he selects, he will be given another answer from the chat and so on.

    Federica supported this idea  · 

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