Russ Michaels

My feedback

  1. 527 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    21 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to. We have taken note of your feedback and suggestions.

    Whatsapp Integration is currently in a review process and on our roadmap as a future feature release. We will update you once this new feature has been implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    Russ Michaels supported this idea  · 
  2. 42 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    27 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    At the moment, we don’t have a chatbot feature for WhatsApp. However, integration with the app is already in our development roadmap.

    Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    Russ Michaels supported this idea  · 
  3. 99 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    6 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Russ Michaels supported this idea  · 
    An error occurred while saving the comment
    Russ Michaels commented  · 

    can;t believe this is still not available, it is such a basic feature.
    The whole system of converting a chat to a ticket is currently just clunky, even more so in the mobile app, where it is a PITA to manually copy the chat history.

  4. 9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    6 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Russ Michaels supported this idea  · 
    An error occurred while saving the comment
    Russ Michaels commented  · 

    same here, I only want the chat widget to show on pages and not posts, otherwise people use the chat to ask questions/advice about blog posts, which I do not want.

  5. 48 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  9 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    Russ Michaels supported this idea  · 
  6. 2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Russ Michaels supported this idea  · 
  7. 39 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  4 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Russ Michaels commented  · 

    yes this is very annoying. Every time I reboot my computer, I forget to do this, so I don;t see any of the chat requests.

    Russ Michaels supported this idea  · 
  8. 1,020 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    99 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,,

    Thank you for choosing tawk.to and for sharing your request here.

    An automated status change to Away is currently under review.

    We assure you that this feature is under works and we will update you as soon as it is implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    An error occurred while saving the comment
    Russ Michaels commented  · 

    There is no way I am ever going to remember to change the status to offline whenever I leave my computer and set it to online when I come back.
    So it would be really useful if this could happen automatically when the computer is locked or no activity for xx minutes and set tawk to offline, when it is unlocked, set it to online, or at least prompt if you want to go online.
    Also to only be online at specific times of day.

    Russ Michaels supported this idea  · 
  9. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Russ Michaels shared this idea  · 

Feedback and Knowledge Base