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  1. 1 vote
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    0 comments  ·  Feedback » Windows app  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your ideas here.

    We currently don’t provide access to agent logins or previous login details.

    Should you encounter issues in accessing your account, you can visit this link to reset your password: https://dashboard.tawk.to/forgot-password.

    If you’re unable to receive the email to reset your password, please check your spam/bulk email folder for the subject “tawk.to account activation”.

    You may also whitelist the following emails on your mail server: noreply@tawk.to and tickets@tawk.to

    Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    Anonymous shared this idea  · 
  2. 183 votes
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    22 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thank you for choosing tawk.to and for sharing your ideas with us.

    Great news! We have just released a major update to our chat widget.

    See our latest release here: https://www.tawk.to/category/updates/

    You can now enjoy the chat widget’s new look and features on Mobile.

    You can now set the position of the chat widget on a mobile device.

    Follow these steps to change the appearance of the chat widget:

    1. Click the Administration cog in the lower-left corner of your dashboard.
    2. Select Chat Widget.
    3. Under Widget Appearance, select Advanced.
    4. Under Mobile Widget, select your preferred Mobile Widget Position.

    Helpful link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

    At this stage, changing the size of the icon is not available.

    We’re continuing to build out other features and have taken on your suggestions. We will post updates once the feature has been implemented.

    If you have any other questions, require assistance, or just…

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    Anonymous commented  · 

    Please provide mobile widget customization. Right now on my website it is blocking the search button...

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