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    36 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing and for reaching out.

    Automation and agent allocation is currently on the development roadmap.

    Our engineers are working on it and updates will be posted once it has been implemented.

    Should you have any questions, require assistance, or just want to talk to someone at, here is a link to my calendar: I’d be happy to help!

    Connor supported this idea  · 
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    Connor commented  · 

    The first chat message to appear could say something like, "Hi, how can we help you?" and follow with pre-determined (customizable) clickable text options such as "Request a Quote", "Contact Information", "Speak to a Human". This would eliminate a lot of wasted time when responding to bots/extraneous messages.

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