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  1. Agent can not see all messages, can see only his own message

    6 votes
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    5 comments  ·  Feedback » New features  ·  Admin →
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    Anonymous supported this idea  · 
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    Anonymous commented  · 

    Previous messaging can be useful for training and quality-control, but privacy became a big concern when more people join the property. Hope there’s setting to enable admin to control the visibility of messaging to groups of members.

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    Anonymous commented  · 

    Previous messaging can be useful for training and quality-control, but privacy became a big concern when more people join the property. Hope there’s setting to enable admin to control the visibility of messaging to groups of members.

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