Nissim

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  1. 22 votes
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    4 comments  ·  Feedback » Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
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    Nissim commented  · 

    Yes, im waiting too :)

  2. 5 votes
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    2 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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    Nissim commented  · 

    As a manager of agents if I will add this add-on video + voice + screensharing calls I will not have control on my agents and I'll be blind on what my agents are doing because there is no video/call recording option.
    I would recommend adding this option so that the managers will have full control just like in chats.

    Nissim supported this idea  · 

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