Timothy Dutton

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    59 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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  2. 704 votes
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    under review  ·  41 comments  ·  Feedback » Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 972 votes
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    under review  ·  90 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 1,323 votes
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    planned  ·  126 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
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  5. 3 votes
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    started  ·  0 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
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  6. 1,391 votes
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    planned  ·  78 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
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    Timothy Dutton commented  · 

    You can "transfer" by asking another agent to join (via agent to agent chat). Although it would appear a little more professional to the customer to see Agent A transferred the chat to Agent B, rather than Agent B Joined, Agent A Left.

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