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    14 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing and for sharing your question here.

    We have plans to extend this feature in the future. However, it’s not available at the moment.

    We’ve acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course.

    If you have any other questions, require assistance, or just want to talk to someone at, here is a link to my calendar: I’d be happy to help!

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    Anonymous commented  · 

    +1 on this. also it would be nice if there could be an easy way to include transcript in the ticket webhook. We are using tickets to create deals in our CRM and it would be nice to have the transcript there. Or at least a direct link to the ticket / conversation.

    Anonymous supported this idea  · 

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