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    12 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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    Anonymous commented  · 

    +1 on this. also it would be nice if there could be an easy way to include transcript in the ticket webhook. We are using tickets to create deals in our CRM and it would be nice to have the transcript there. Or at least a direct link to the ticket / conversation.

    Anonymous supported this idea  · 

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