pulkit

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  1. To export all your user data and chat history into csv files

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    141 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

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    started  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users,,

    Thank you for choosing tawk.to and for sharing your suggestion here.

    .json is the current format used by tawk.to when exporting contacts and chat history. However, we are in the process of changing the export format and the new feature will be available soon.

    Alternatively, you can use this tool for file conversion:
    https://www.convertcsv.com/json-to-csv.htm

    Learn more about exporting contacts: https://help.tawk.to/article/exporting-contacts

    Learn about exporting your chat history: https://help.tawk.to/article/viewing-deleting-and-exporting-your-chat-history

    Should you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar — https://calendly.com/siennarubio/30min. I’d be happy to help!

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    pulkit commented  · 

    please give option to export all chats in one click in csv file so that we can easily followup our customers.

    pulkit supported this idea  · 

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