Bartek Wreczycki

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  1. 228 votes
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    22 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for taking the time to share your ideas here.

    We currently don’t have a dark theme for our dashboard.

    Great news! We have just released a major update to our chat widget.

    See our latest release here: https://www.tawk.to/category/updates/

    This new update will give a new look to your chat widget.

    Our Widget Cards will allow you to personalize the content of your chat widget. You can add any kind of content to your chat widget, including videos, images and a search bar. It’s like having a mini-website in the chat.

    To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Bartek Wreczycki commented  · 

    This would be a good feature to have!

    Bartek Wreczycki supported this idea  · 
  2. 69 votes
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    2 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    We currently don’t have a “Seen” function in our chat widget.

    Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Bartek Wreczycki commented  · 

    This would be useful.

    Bartek Wreczycki supported this idea  · 
  3. 382 votes
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    29 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    We currently don’t have a feature to edit or remove sent messages on active chats.

    I would recommend creating Shortcuts, or canned responses, for repetitive replies. Setting up Shortcuts saves you time and keeps your responses accurate and consistent. This also ensures that your spelling and grammar are correct.

    Helpful Link: https://help.tawk.to/article/creating-and-managing-shortcuts

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Bartek Wreczycki commented  · 

    This would be an extremely useful feature to have!

    Bartek Wreczycki supported this idea  · 
  4. 511 votes
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    35 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for taking the time to provide us with your feedback and suggestions.

    Currently, we have the Sentiments feature in which the visitor can click the thumbs up and down rating in the chat widget as a way of giving their feedback to the chat agent.

    We have taken note of your suggestion and will post updates once the feature has been approved and implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    Bartek Wreczycki supported this idea  · 
  5. 10 votes
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    1 comment  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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    Bartek Wreczycki commented  · 

    This feature would be great to have!

    Bartek Wreczycki supported this idea  · 
  6. 9 votes
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    1 comment  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
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    Bartek Wreczycki commented  · 

    This would be really convenient.

    Bartek Wreczycki shared this idea  · 
  7. 7 votes
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    0 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Bartek Wreczycki supported this idea  · 
  8. 12 votes
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    0 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Bartek Wreczycki supported this idea  · 

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