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Anónimo

← Customer Feedback for tawk.to

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7 results found

  1. Video and voice add-on included Branding Removal

    6 votes
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    1 comment  ·  Feedback » Add-ons  ·  Admin →
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    Anónimo shared this idea  · 

  2. Integrate Facebook Messenger, Whatsapp, Telegram and more

    1,276 votes
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    147 comments  ·  Feedback » Integrations  ·  Admin →
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    planned  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your suggestions here. We took note of your feedback and integrations with 3rd party apps are currently underworks. Rest assured that our engineers are looking into it and we will update you as soon as it is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Anónimo supported this idea  · 
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    Anónimo commented  · 

    Why not Wechat too?

  3. Multiple languages to choose for chatting

    430 votes
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    40 comments  ·  Feedback » New features  ·  Admin →
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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. At the moment, we don't offer language selection before commencing a chat. Alternatively, create a chat widget for each language. Adding multiple widgets to a Property can be helpful when you want to customize your Widget to match different sections of your website, languages or settings. Each new widget you add will be in English by default. For each set of pages with a new language, you’ll need to create a new Widget and manually set the language. To learn more, visit this link: https://help.tawk.to/article/faq-why-add-multiple-widgets If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Anónimo supported this idea  · 

  4. Need push notification if new message received when tawk app is closed.

    56 votes
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    4 comments  ·  Feedback » Improvements  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    Hi, om

    Thank you for choosing tawk.to and for reaching out.

    You will receive push notifications even if the app is closed. Please keep in mind that the app will ask you to log in again if the app has not been opened in the last 10 days. This is a requirement to keep the session alive.

    If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

    You can also email our support line at support@tawk.to

    Alternatively, you can reach me here at nicola.mangulabnan@tawk.to

  5. Provide (optional) send button in chat widget

    11 votes
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    2 comments  ·  Feedback » Improvements  ·  Admin →
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  6. Adding a voice record button to the chat feature

    27 votes
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    1 comment  ·  Feedback » Add-ons  ·  Admin →
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    Anónimo commented  · 

    This will be the innovation to next level...

    Anónimo supported this idea  · 

  7. Allow visitors on the site to chat with each other, make group chat with agent

    100 votes
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    21 comments  ·  Feedback » New features  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. At this stage, there is not a feature allowing visitors to communicate with each other. Your request has been acknowledged and updates will be posted once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Anónimo supported this idea  · 

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