Widget 4.0.0 – Release date 2026-09-01
This release rebuilds the chat widget so it loads faster, uses less memory and runs more smoothly. It also improves accessibility, with full keyboard support, screen reader announcements, clearer labels and support for reduced motion settings.
Major Changes
- Rebuilt the chat widget for better performance and a smoother experience.
- Improved accessibility with full keyboard support, screen reader announcements, clearer labels, and support for reduced motion settings.
- Improved memory usage during long-running chats.
- Made the first load lighter and faster by loading only what the widget needs.
- Removed animations from the full-page modern direct chat link layout.