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February 2026 — what's new

A roundup of February's improvements across AI Assist, Smart Reply, the editor and branding.

improvement

Here's what else we improved this month.


AI Assist

BigCommerce order tracking, plus a fix for cancelled Shopify orders.


Messaging

Smart Reply now follows the last sender.

The editor keeps your formatting and images when you paste.


Branding & profiles

White-label the tawk emblem.

A cleaner default avatar, and downloads that work reliably.