March 2026 — what's new
A roundup of March across triggers, automation, AI Assist, Monitoring and Reporting.
Here's what shipped across tawk in March.
Triggers
A new “On widget maximise” trigger, so you can greet visitors the moment they open the chat.
Automation
viaSocket automation, with Zapier now listed on the Integrations page.
AI Assist
Import a tool by pasting an OpenAPI schema as JSON.
A banner warns you about payment problems before an agent stops working.
The Bot Tester handles empty data sources, guards against edited tools, and shows upload progress.
Monitoring
A sound for new chats, department-only alerts, served chats that open automatically, and sleep mode that stays put.
Reporting
Your filters stay put when you change the date range.
Plugins
Joomla 6 support.