June 2026 — what's new
Per-agent AI controls, Tables for AI agents, a new dashboard navigation, and a faster Inbox.
Here's what shipped across tawk in June.
AI Assist
Per-agent controls — pick the model and reply length for each agent, choose how each shortcut is used, and have shortcuts answer in the customer's language.
When an agent doesn't know, it asks a clarifying question instead of a stock line.
Tables for AI agents — the AI looks up prices, SKUs and stock from a spreadsheet.
Dashboard & Inbox
A new dashboard navigation.
Inbox gets instant switching and live updates.
Integrations
NeoWeb website-builder integration.
More
WhatsApp can send CSV files, 23 more dashboard languages, and a smarter onboarding wizard that remembers your progress and pre-fills your site.