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July 2026 — what's new

U.S. two-party consent for the widget, a pre-chat AI setting, and a redesigned agent setup.

improvement

Here's what shipped across tawk in July.


Privacy

U.S. two-party consent for the chat widget — covering 14 states, with per-state wording shown beside the GDPR form.


AI Assist

A widget setting to stop the AI replying to the pre-chat form.

A redesigned AI agent setup wizard.