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  1. Backoffice in JABBER

    Please create channel in Jabber

    4 votes
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  2. see what's added in the shopping cart

    Shopping cart visibility to make better decisions and help convert customer

    4 votes
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  3. Prevent new chats from coming in when my status is set to "Away"

    I would like to prevent new chats from coming in when my status is set to "Away".

    3 votes
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  4. Assistance to other Tawk users (be a guest on another account)

    I have a customer who also uses Tawk, it would be a great feature if they could invite me into one of their conversations. For example, I may be able to assist in a specialist area there and then as an invited guest rather than being sent a transcript after.
    As a guest I would suggest that I would only have access to that specific conversation and not my clients dashboard etc.

    1 vote
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  5. 1 vote
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  6. customise the start chat button

    customise the start chat button

    1 vote
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  7. we need to control views inter agents by departament

    we need to control views inter agents by departament

    1 vote
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  8. Messages that cannot be replyed.

    In automatic options, add an option to display a message which cannot be replyed,until customers opens a chat (filling out the fields before starting a chat, and also if the chat is currently online) and an option that allow closing a chat (execute a automatic chat close in automatations and add like [close] tag to allow to send a message and also close the chat,a message which cannot be answered until chat is reopened.

    1 vote
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  9. Widget click/maximize statistics

    It would be great if, in addition to the already existing statistical values, we could see how often somebody clicked on the minimized widget, i.e. maximized it (and also increase the counter when Tawk_API.maximize() is fired).
    We'd like to compare how often the widget is opened vs. how often users have taken any kind of action within the widget (initiated a chat, sent an offline message etc.)

    3 votes
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  10. View WHMCS cart for leads

    The ability to view a WHMCS cart would really help bring on leads.

    3 votes
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  11. Have feature were we can see all the names,emails and phone numbers of customers who chat with us at a particular day

    Have feature were we can see all the names,emails and phone numbers of customers who chat with us at a particular day, so we can export to csv or something else ?

    1 vote
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  12. Change "chat" word in widget icon

    Mobile widgest can be change.. We need other languages for mobile widget not only "chat" word..

    1 vote
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  13. List of current users

    List of current users that are on the website.

    We already know that it is possible to see users from the dashboard, i would like to publicly show (in a widget elsewhere) who else is on the website.

    So users can see how busy we are. just a list of names and duration.

    Thanks

    3 votes
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  14. Have a way to track success of different messaging (number sent and replies)

    Report of no. sent and no. of replies so we can test and improve messaging and settings

    1 vote
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  15. Calling option would be a great idea

    Calling option would be a great idea

    1 vote
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  16. Please add widget support for Adobe CC Muse

    do you guys have a widget for adobe CC muse?
    this is a really cool app, sad that I can't integrate it on my website
    if you don't, could you please add it on? I see you support wix, Squarespace, etc..

    1 vote
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  17. 3 votes
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  18. 1 vote
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  19. I would like to be able to install the quote's you have when we log in

    I would like to be able to install the quote's you have when we log in

    1 vote
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  20. Add the ability to roll your own front-end integration using an API

    I would like to use Tawk.to's platform to my own messaging application for which you won't have an integration for. It would be great if we could use the API for this.

    6 votes
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