Feedback

Suggest a new feature or improvement to current ones to make tawk.to the best service available!

To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Change "chat" word in widget icon

    Mobile widgest can be change.. We need other languages for mobile widget not only "chat" word..

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  2. List of current users

    List of current users that are on the website.

    We already know that it is possible to see users from the dashboard, i would like to publicly show (in a widget elsewhere) who else is on the website.

    So users can see how busy we are. just a list of names and duration.

    Thanks

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  3. Have a way to track success of different messaging (number sent and replies)

    Report of no. sent and no. of replies so we can test and improve messaging and settings

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  4. Calling option would be a great idea

    Calling option would be a great idea

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  5. Please add widget support for Adobe CC Muse

    do you guys have a widget for adobe CC muse?
    this is a really cool app, sad that I can't integrate it on my website
    if you don't, could you please add it on? I see you support wix, Squarespace, etc..

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  6. 3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  8. I would like to be able to install the quote's you have when we log in

    I would like to be able to install the quote's you have when we log in

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add the ability to roll your own front-end integration using an API

    I would like to use Tawk.to's platform to my own messaging application for which you won't have an integration for. It would be great if we could use the API for this.

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  10. TChat transfert

    Make it possible to transfert an tchat to an active agent.

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  11. Filtrage pays

    Hello We should be able to keep our country filter selection in the admin because it again at each connection is tedious. thank you

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  12. add a feature to be alerted when a specific user returns to the website

    a feature for the chat widget could be that a person who was on the website and left could then be "tagged" and "remembered" so that when he/she visits the website in the future, the agent who tagged the visitor is alerted of the visit. Either by email or by the ringing sound that comes up when someone chats.

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  14. can you create a function of personality how long to wait

    can you create a function of personality how long to wait

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  15. google and facebook sign in

    that would really speed up the process for the customer

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  16. Integration with third-party cms

    I want to have all chat data and history to be maintained in third party cms. So want you to provide webhook apis.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  17. Reporting for the URL in the chats! VERY IMPORTANTE, PLIS!

    Reporting for the URL in the chats! VERY IMPORTANTE, PLIS! So you can do the metrics of what service you have tu put your money (google, fb, etc)

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there dear tawker,

    If you want to gather statistics about which pages of your site are used more often, you can use Google Analytics. It’s free.

    If this is not what you are looking for, please add a comment explaining what you would like to see in tawk.to in more detail.

    Thank you!

  18. add the the trigger Enabled time..

    add the the trigger Enabled time so that it can shut down itself when we after work.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  20. be able to add specific agents to specific pages on a website.

    It would be beneficial to add a specialist of a certain service to that specific service page.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback

Categories

Feedback and Knowledge Base