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  1. Push notifications that don't require any clicks to see. Pretty Please

    Many chat services allow you to use push notifications so you can broadcast news/outages/anything you want that don't require the end user to click anything. This would be super helpful.

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Widget position

    Widget should be positioned by user or there could be more widget option. For example ı want to position my widget a litle higher of right bottom but there is no choice for that

    12 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. 123.hp.com/dj3632 | Install and Setup HP Deskjet 3632 driver

    Installing the printer driver is a very significant part and for the HP Deskjet 3632 printer model, few easy ways are there to download and install. Ensure you have the compatible operating system, before moving on to the download process via 123.hp.com/setup.To know more info about 123.hp.com/dj3632 install, call our team by the toll-free number +1-800-237-0201 or visit our blog https://www.123hp-com.com/dj3632-deskjet-3632-setup/

    1 vote
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  4. 3 votes
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  5. 2 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Give the widget a cooler look pls

    I would be happy if you could give the widget a cooler look with modern designs... That feature is missing..

    1 vote
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  7. Pre-form improvement

    To improve pre-form, Let's say you have set up departments and you only want online department to show up in the chat widget but not offline because if someone clicks offline you still get upcoming chat even tho department is offline.

    Only display online department in the chat widget.

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. enable scramble or hide email addresses entered in offline forms so that agents cannot see them

    this way, we can respond to offline messages without agents ever having to see the email address of the client - this is important for our GDPR requirements as we are an anonymous chat service.

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Clearing Chats between agents

    Hi, can you add the capability / feature to clear chats between agents within a company property via direct messages with each other?

    1 vote
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  10. Bring back the colur coding for each site/channel

    In the latest dashboard, the ability to quickly see which site/channel the visitors were on/from in the monitoring list has been removed now the visitors are all mixed up into one block, previously they were colour coded which made it obvious the visitors were on different sites. Please add this function back into the dashboard

    2 votes
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    1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Haven Advisers - Financial Advisers Auckland

    Haven Advisers - Accountants Auckland (https://haven.co.nz) is one of New Zealand’s largest financial advisories. Based in Auckland, we have a large team of experienced and friendly accountants, claims specialists, customer care staff and over 30 financial advisers who are all dedicated to helping our clients create a brighter future.

    Haven has advisers who specialise in all aspects of personal and business finances, including
    accounting services, tax, insurance, mortgage and ACC. With this level of expertise and breadth of knowledge we are able to help our clients in almost any situation.

    1 vote
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  12. Deployed - Business Process Outsourcing

    Deployed - Offshore Outsourcing Company (https://deployedstaff.com) is an outsourcing agency, based in New Zealand, that specialises in building remote teams for businesses of all sizes. With four offices in Manila, Philippines, they service companies across a variety of industries from Australia and New Zealand.

    1 vote
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  13. Chat widget icon change to a mail (letter) icon when out of scheduled hours as before

    Chat widget icon change to a mail (letter) icon when out of scheduled hours as before

    3 votes
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  14. Chat History access

    Let the admins decide if agents have access to chat history.

    1 vote
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  15. Office 365 can be more useful than just an email application if you pick the right subscription plan. For business, enhancing productivity a

    Office 365 can be more useful than just an email application if you pick the right subscription plan. For business, enhancing productivity and collaboration in the organization has become necessary to make it easy and more proficient for the employees to work.But, numbers of businesses are still utilizing the basic plans of Office 365, which limit them from utilizing the updated features. So, to ensure you get every feature and use your Office 365 subscription to the most.
    https://www.get-officecom.com

    1 vote
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  16. 1 vote
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  17. BBT - Web Design Agency Auckland

    BBT - Digital Agency NZ (https://bbtdigital.com) is a full-service digital agency that specialises in creative design, website UI/UX design and development, paid social media advertising, search and display marketing, and digital strategy. BBT Digital is able to satisfy every aspect of a business’ digital presence and ensure it becomes a revenue-generating aspect of their operation.

    1 vote
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  18. Shortcuts export

    It would be nice to be able to export the shortcuts in another system, i.e. Gmail other than by copying pasting them. To export them.

    4 votes
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  19. Accept chat toggle per widget.

    Ability, as an agent, to be able to accept chat per widget separately. So in one widget I am online, buit in another I am offiline

    1 vote
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  20. make a sound every time a customer sends a message not just the first message. I keep missing messages when I am mulitasking.

    customers will ask a question and then I answer. and then I think they are done so I start doing something on my computer but turns out they usually have something else to say that I miss because I don't get any other alerts after that first one. SUPER ANNOYING

    3 votes
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