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  1. Add .po file to the plugin

    It would be great if you could add .po file to the WordPress Tawk.to plugin so people could translate everything in the plugin. For example now cannot translate the "X has joined the conversation".

    For a free plugin, I'd say 5/5 still! :)

    4 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Tie names to accounts that are not connected to IP addresses.

    We would like to have our client names associated with an individual client account and not to an IP address. We have clients who access their accounts from all over the state/nation/world and we want to be able to know who they are.

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Temporarily silence agent group chat while leaving others audible

    It would be nice to be able to turn off certain agent group chats from time to time while leaving other agent chats audible. I only need to pop into our company group chat from time to time to post something, and do not to hear or monitor it all day long. My only options to quiet it are to turn down the volume, in which I may miss an important one on one chat, or leave the group and have someone add me back to the group again when I need to post something.

    6 votes
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  4. 6 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Combobox on pre-chat

    U guys should provide a combobox for the chat pre-form.
    It's less agressive to the user than the standard radio buttons option, it also make's the chat much smaller in case u need several multi-option camps.

    1 vote
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  6. 2 votes
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  7. Different icons for Tawk when in mobile mode.

    Different icons for Tawk when in mobile mode.

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. the scheduler should have a button to replicate the same hours across selected dates...

    the scheduler should have a button to replicate the same hours across selected dates... so if I am only open Mon-Fri 8-8 then I should be able to set that once and have it replicate the whole week instead of manually sliding the time fro each day

    2 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Enhance Javascript API with onMessageSend and onMessageReceive

    It would be useful to provide a hook in the Javascript API, e.g. onMessageSent() and onMessageReceived(), then you could handle that however you wished. For example you could post using AJAX to a REST service which stored the transcript separately in a back office system

    1 vote
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  10. Only make sounds on visitors that match my filters in monitoring

    I only care about visitors from my country, i would love it if the desktop app did not ping everytime someone else visited, i set a filter for a reason!!!

    4 votes
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  11. 1 vote
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  12. Option to show the advanced trigger once per day

    Currently there is a limit for the trigger to once per visitor. I would like to enable "once per day per visitor" to allow the trigger to show to returning visitors, but not to often, so once per day would be a good frequency.

    9 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there dear tawker,

    If you want help setting up triggers and to know what is their full potential, please contact our support team. They will be happy to help you. You can contact them by going to our site and clicking the Widget. https://www.tawk.to/

    If this is a functionality that we don’t have, the support team will send the development team a request.

    Hope this helps.

  13. Create a feature that will allow linking to a tawk shortcut. This will make responding to user questions much faster.

    For instance, if someone ask a question I could fire back with an answer using a short and that answer would contain a clickable link containing specific additional information.

    1 vote
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  14. 6 votes
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  15. Make Attachment more visible

    I think it will be good idea to make upload file icon next to like and dislike icon

    it will be better to make more visible

    3 votes
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  16. Adjust the position of the default button

    If there is an option to re position the default button location in website, its looks pretty cool to use. Ex: Im using button in right center, but I already using another content over there. But both the designs gets overlap.

    1 vote
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  17. Customize which properties are live-tracked on their dashboard

    This idea came upon me when I was creating multiple properties for different website I am managing on behalf on my clients.

    My dashboard stats became more and more crowded and I was unable to track only my OWN website, since I'm admin of so many properties.

    It would be nice to be able to "mask" or "disable" some properties you're admin of from the dashboard.

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. API for Magento 2

    API for Magento 2 Pls, How to integrate Tawkto with a page build on Magento 2?

    1 vote
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  19. 4 votes
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  20. when creating an agent, select department they will be in.

    When creating an new agent, there should be a way to add them to a department.

    Currently when creating a new agent, one then has to separately go into manage departments and manually add that agent to the department.

    1 vote
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