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To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).

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  1. إزالة الدكن وتثبيت الوضع الفاتح على جهاز الجوال

    إزالة تلقائي الوضع الداكن
    تثبيت الوضع الفاتح على جهاز الجوال

    1 vote
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    1 comment  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  2. new user pop up message on mobile (as on desktop)

    Just want to find out if by any chance you guys having thoughts to make the invatation to the new user with small pop-up on the screen as well on mobile same as u have it on desktop? As I have seen big differences with chat that have this future.

    27 votes
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    1 comment  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    At this stage, we currently don’t have a Trigger causing the widget to pop up on mobile devices.

    Once the Trigger is fired, it notifies the visitor that there is an unread message. It will show a little red number “1” on the widget.

    We’ve acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

  3. Zooming feature

    Please add image zooming option in tawk.to android app.
    It is really hard to see high resolution image without downloading them and access through gallry to zoom it and see it properly.

    2 votes
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    4 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  4. I will like you people to make the background of the website, when using Android phone to login. It should be well arranged

    I will like you people to make the background of the website, when using Android phone to login. It should be well arranged

    2 votes
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  6. Notification sound continous

    Notification sound continous ring till we dont take action till we dont take any action in both app and as well as desktop

    7 votes
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    2 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  7. Multi account login

    Please make it possible to login with more than one account in the app. Because if you do support for different companys you need to login and logout now each time in the app.

    6 votes
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  8. Regarding android

    Providing dashboard in android app will be best
    So if possible manage it

    6 votes
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1 vote
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    1 comment  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  12. Knowledge Base for Mobile App

    We are finding getting to grips with your software difficult. We manufacture chocolates and have our hands covered in chocolate most of the time. We are not near a desktop because of our factory and would appreciate more "hand holding" for answering questions via a mobile app

    1 vote
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add "live help" chat on phone app

    Please add the "Live Help" chat to the android and apple phone apps. It is a great help on desktop version but I am often away from home ! Thanks!!!

    1 vote
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  14. Lost internet connection on mobile App should give an alert/notification in order to avoid missing chats

    Currently there is no way to know if I am (due to connectivity issues) missing chats or not until after it has happened. Adding some form of alert when/if the Internet connection is down would be a huge blessing.

    4 votes
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add an option to disable phone notifications when browser tab instance is in focus.

    Would be nice to not get phone notifications when I've switched over to a browser instance/tab is in focus.

    Thanks

    6 votes
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  16. Ứng dụng công nghệ thông tin

    Games slot đánh bài đổi thương

    3 votes
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  17. Remember the email/pass and relogin auto on android

    Remember the email/pass, the input the clear when the session is closed.

    relogin auto on android, if for any reason is disconnected

    6 votes
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  18. Autocomplete Or swipe input android

    Issue with the keyboards gboard or SwiftKey. Can't reply to ticket.

    3 votes
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  19. No internet connection on the Android app should result in the widget changing to offline

    The widget should not be online when the agent on the tawk.to app has lost or does not have an internet connection. This should be true if there is only one agent who manages or there are no other agents online.

    18 votes
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    5 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →

    Hi!
    Thank you for the suggestion.

    At the moment it’s intended behavior – to make widget always be in Online state. It was requested feature long time ago.

  20. Automatic away status in android application

    Would be very useful to implement automatic away status in Android application when it's not used for X minutes

    3 votes
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
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