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  1. Add Shopify Location Support

    Currently your app doesn't support Shopify locations, which means if I use locations Shopify makes me uninstall your app. I don't think your app has anything to do with locations, so it may be as simple as telling Shopify that your app does support it?

    Shopify locations allows sellers to have multiple shipping locations, such as our warehouse and Amazon FBA. So it really has nothing to do with chat.

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  2. Expand the API to get the status of an agent's profile page

    Similar to the getStatus() function, but for the agent's profile page.It would be great to show an online status next to an agent on a different webpage.

    7 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  3. Automatic visitor autentication using Facebook

    I would be great to have visitors automatically authenticated if they are logged on Facebook. Please note that Facebook itself released a free chat plugin as well: https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin

    7 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  4. allow integration with mautic

    Mautic is an open source marketing automation platform. Since tawk.to is a great place to capture leads and measure visitor movement, it would make sense that at least the information captured can be managed by mautic for further followup. Also the stats like engagement length, idle time, etc could be funneled to mautic as well.

    https://www.mautic.org/

    59 votes
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    7 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  5. Integrate Facebook Messenger, Whatsapp, Telegram and more

    This will allow us to respond not only messages coming from the live chat but also from our facebook pages. Being able to answer e-mails and other chat services such as telegram would also be great! This will save us a ton of time because it allows us to manage all our visitor's messages coming from many different sources in a single place.

    813 votes
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    planned  ·  79 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  6. Integrate with Trello

    Integrating with Trello would make Tawk insanely powerful. Attaching tickets to Trello cards..etc would add another dimension to Tawk. Since a lot of companies use Trello for projects/customer orders...etc it would be helpful to be able to attach customer support tickets to those cards so that they are unified together in the workflow.

    41 votes
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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  7. Using tags to connect with zapier or email marketing

    If we already have tags we can you them to connect Tawk with Zapier or an email marketing app for example Active Campaign. Each tag would generate an automation on email marketing to start a funnel. Intercom is already doing this with zapier then we can connect it with Active Campaign

    12 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add React Native SDK

    I saw there is planned Android and IOS SDKs but a React Native module would be great!

    113 votes
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    5 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  9. Tawk.to integration with Hubspot CRM and Sales

    It's simple as the subject says:
    Would be great to have Tawk.to integration with Hubspot CRM and Sales.
    At least send contact data (name and email) from Tawk.to to Hubspot automatically.

    103 votes
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    10 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  10. add support for the Woocommerce plugin

    It would be great if the Woocommerce plugin had the same functions as the Shopify one, such as the ability to view/update orders directly from the tawk.to dashboard.

    12 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  11. Make an API.ai chatbot integration with Tawk.to

    It will be great if you make an API integration with API.ai chatbot with Tawk.to
    You know, API.ai is a leading entity in the industry of automatic chatbot. The fact that Google just acquired them is enough to tell us that the brand will be booming in the next few years. Being able to integrate with it will give a massive boost on flexibility and ease of use of Tawk.to.

    217 votes
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    under review  ·  19 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  12. We would like tawk to integrated with Help Scout CRM Software

    Hello

    It would be very useful if we could have our chats pulled into some type of CRM software, we are currently looking to use Help Desk, https://www.helpscout.net/

    31 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  13. Support Tickets integration for prestashop

    required support ticket integration for prestashop. the end user can read and reply from the same panel will be great feature.

    4 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  14. Xamarin

    To build an SDK for Xamarin or Native Apps to implement Tawk.to directly to existing Apps.

    12 votes
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    planned  ·  2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  15. Integration with Zoho Desk

    Integrate Tawk.to with Zoho Desk (formerly Zoho Support). Zoho Desk is one of the fastest growing help desk / customer support solutions but it lacks a solid chat solution. The integration would include the ability to pass chat details such as name, email and chat transcript to Zoho Desk and create a support ticket from the chat.

    27 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  16. add telegram.org integrations

    Are you planning to integrate your software with Telegram? It'd be very convenient to receive messages straight to the messenger. Or maybe there's some way to integrate it?

    156 votes
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    under review  ·  12 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add tawk chat ionic android app

    ionic (Ionic CLI) : 3.18.0

    @ionic/app-scripts : 3.1.2

    Cordova Platforms : android 6.3.0

    ERROR not show

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  18. Integrate with Active campaign so details collected go directly.

    Really needs integration with AC so there is no double handling of details.

    58 votes
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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  19. PIPEDRIVE CRM Integration

    Integrate Widget Fields - like Name, E-Mail, Telephone with Pipedrive CRM

    55 votes
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    9 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  20. tawk.to with salesforce integration

    Please integrate tawk.to with salesforce

    66 votes
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    12 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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