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  1. Change font in Right to Left for middle east languages like Persian and Arabic فونت فارسی العربية

    Hi everyone, Please Please Please VOTE UP

    The really bad font in Persian or Arabic and all middle east countries
    writing Language.
    The default font is very hard to read and very annoying to the eye.
    Please change the BAD default fonts "Helvetica" or "Arial" to the GOOD fonts like "Google Almarai" or "Windows Segoe UI Regular" or "Tahoma Regular (size up to 12 or less)" or "Google Noto Kufi Arabic Regular" for the default font, important for the widget font.

    80 votes
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    2 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ability to turn off dynamic title

    On new message, the tab title will now change to "NUM new message". It would be nice to have an option to disable it.

    146 votes
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    23 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Webhook: Transcript of chat

    I see from a recent post that webhooks are now available within the dashboard - this is fantastic.

    Is it possible to post the transcript of the chat to the webhook once the chat has finished?

    Thanks

    63 votes
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    6 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ability to see which operators are logged on -

    it would assist with monitoring to ensure that all of our live chat clients are being covered and that we have operators covering all shifts

    60 votes
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    3 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow us to position the chat icon wherever we want

    My website is gharbaithegrocery.com...
    I need to position the icon a bit lower and towards the right so that i could adjust it to my website

    41 votes
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    4 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Stop using document.write()

    When you use document.write() to inject a script, the browser is not able to continue parsing the HTML. The web browser is forced to wait for the resource to load AND to be executed.

    61 votes
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    8 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Need push notification if new message received when tawk app is closed.

    Need push notification if new message received when tawk app is closed like whatsapp. I don't get notifications unless I open the app, am losing many clients because i don't know when they chat

    23 votes
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    2 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Modern Chat Window

    Would it be possible to have a more modern chat window design like Live Chat like Some demo
    https://i.imgur.com/PC5q8ti.png
    https://i.imgur.com/5962niu.png

    102 votes
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    3 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Triggers with input fields, instead of pre-chat form

    We noticed a large drop in chat requests after activating the prechat form but of course we'd still like to have the opportunity to respond to the contact if we miss them. It would be great if the option to load a from could be added to the triggers. For example, something exactly like the prechat form but it opens after a time limit when no one responds. It would of course need a customizable message as well, something like "Sorry no one is available right now. Please provide your name and either phone number or email address and we…

    174 votes
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    8 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Hi!
    Thank you for the suggestion!

    Pre-chat form like we have now won’t be good since will cover the chat – so that request title can be kinda misleading when it will be searched by other users, reviewed by us in future.

    We have a request to make “Chat rescuer” trigger with input fields:
    https://tawk.uservoice.com/forums/228427/suggestions/32865964
    But I can’t merge your request into it, since I presume you want any trigger to have input fieds – maybe we can rename your request to sound like “Triggers with input fields” / “Triggers like pre-chat form” or other how you would like it to be.

    We had plans on changing current pre-chat into form of conversation with a bot – in chat bot asks for example visitors name and visitor can type it like he would type a message. But, unfortunately, difficult to say when we can start on implementing such functionality.

  10. Enable font swapping on the Google Font to not block rendering

    Would take a whole 30 seconds to implement and is recommended implementation by Google even. Just add &display=swap to the uRL

    See Google Font page for more info https://fonts.google.com/specimen/Lato?selection.family=Lato

    12 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Missed Chats Reporting

    I need to be able to tell not just the number of chats that are missed, but the time of day the chat is missed. Once I filter past 1 week, I can no longer see the hour of which the chat was missed.

    Thank you

    18 votes
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    2 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Mobile widget icon size and position

    I would like to be able to reduce widget icon size and position in pixel. Because on mobile I feel like there is too much space between widget and the edge of the screen also the icon is a little bit too big.

    137 votes
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    11 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. can we add chat code on sites.google.com

    i don know if it's possible. Can we add chat code in sites.google.com

    recently i create a website https://sites.google.com/view/url-roku-com-link/roku-comlink

    in which i want to add code. so i can take a stand and chat with user.

    am new.

    can anybody help me for these

    6 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Delete

    Ability to delete a message, E.I when you accdently type in a message. Should be very usefull

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. The difference between a lip tint and lip stick

    Women have been using the beauty products since the beginning. However, today, with the introduction of lip tints, there are a number of lip dressing styles in the market. A lipstick’s main ingredients are wax and oils along with colour pigments to give your lips a colour. In contrast to a lipstick, a lip tint is mostly water or gel made of natural plants and mineral oil. It works as a lip dye, made of organic ingredients to moisturise and nourish the skin. Not just that, it is long wearing, smudge proof and quick to dry.
    Because lip stains or…

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Can you do business out of your coin collection?

    Coin collections are not a hobby, but a passion turned in to a valuable trade and investment of numismatists and coins collectors. These coins are ancient coins that were once used by a country or belong to a certain era and empire. People collect various types of coins to add in their collection and get known by it. Many times buy authentic coins for sale, which are auctioned and sold at greater prices. However, it is important to determine the age and authenticity of the coin to make sure they are original and worth the price. The two things which…

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow widget colour change for specific page

    I would like to have a feature / option to alter widget appearance (color) for a specific page. I have an Eco page and would like to color the widget a different color than standard to match the theme

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Activate McAfee

    Activate McAfee Antivirus Product. We all know that recent times are completely digital and we are completely surrounded by the internet, but we don’t know how dangerous it is to be surrounded by the internet.
    http://mcafee-mcafee.us/

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. GeoLocation

    Hi everyone,

    Tawk to is a very useful tool for us at this moment.
    My website server is located in Turkey but still our js request takes only 0.2s.It is a really great outcome

    For further help from tawkto to us could be the geolocation share service. We know that your API doesn't consist of that feature but we believe it will be very useful to manage our visitor's data.

    Thank you for your interest and time...

    6 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Different position on devices, enable custom left,right,top,bottom pixel settings (for each device)

    Make the position of the widget customisable for each device so you can implement the widget on the place you want. Currently you have to adjust your existing website to make if fit, but it should be the other way around.

    Suggestion to set the top,left,right,bottom pixels for each device.

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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