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To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).

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  1. Better url parser

    Entering a "(note)" with an URL in the chat dialog includes the closing parenthesis in the URL - e.g.:

    xxxx (get more info on www.example.com/moreinfo)

    makes a wrong link to "http://www.example.com/moreinfo)"

    1 vote
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    1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there dear tawker,

    What browser and OS are you using?
    Could you please contact our support team? They will gladly help you solve this issue and will inform the development team. You can contact support here: https://www.tawk.to/

    Hope this answers your request.

  2. 1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. 2 votes
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    under review  ·  0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. f

    Needs to make plugins for better access for CMS softwares. we love osclass .

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add multi-language option in Prestashop Tawk.to module

    Hi there,

    I have a prestashop store in two languages, the thing with prestashop platform is that you cannot paste the tawk.to script code in all the pages depending if you want the chat in a specific language or in another, because there are hundred of page combinations.

    So the chat will always appears in the same language no matter if you are in the english, spanish or french version of your site. And it can make your clients confused.

    9 votes
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    under review  ·  1 comment  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  6. namechance for option-button

    Can you chance the default-text for the german-version of "options"?

    "einstellungen" -> "Einstellungen"

    In the preview it's right, but on my website it's wrong.

    Or can you add a option to define the options-button?

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  7. make it possible to measure the time the chat is online

    make it possible to measure the time the chat is online even if there is not people that want to chat, we are still online available. the time we click on and the time we click of during that day needs to measured. It will be great. % is not enough.

    1 vote
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    1 comment  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  8. Develop search engine tawk.to FAQ

    You need to have a search engine to feed frequently asked questions of the Shortcuts. With this we can reduce the number of chat

    Integration with another solution would uservoice

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  9. White List

    Create a white list of IP address. IP addresses on the White List would not count towards stats or signal alerts from the systems.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  10. Enable a filter for untagged messages

    Some chats are purposely left untagged. We have filters for created tags, however if i want to separate the tagged messages from the untagged messages, it's not possible.

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. I have a Wix site. Would love to use tawk.to but you can't attach the chat window to the bottom of the page.

    Your solution was to create a fixed footer and attach it to that as shown on this website: http://support5412.wixsite.com/tawktest

    However the app Tidio Chat affixes itself to the bottom of the page without the need for a fixed footer (see my website www.cleanthemuk.com). You guys should figure out what they're doing and copy it and then I'll use your chat application.

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Show organization data information

    The service http://www.ip-tracker.org/ shows the Organization information. This is useful when visitor is inside a know IP organization like microsoft, google, etc.
    This information should be show in the chat window too to help identify the visitor.

    3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  13. drupal 8.x support

    update you drupal 7 module to also support Drupal 8.

    1 vote
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    planned  ·  1 comment  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  14. Improve the all important desktop notification

    its such a neat service u have , but with big flaw: the desktop notification just flashes for a few sec only. u need to change this surely. else this service loses a lot of its value. so much so it becomes negative for both the user and the customer . difficult to use till this is fixed, else i was planning to install it right way

    7 votes
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    planned  ·  1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  16. Create an ONLINE CHAT button, for business owners to send to clients via email

    Create an ONLINE CHAT button, for business owners to send to clients via email. When I email to my clients I would like to attach an online chat button making it easy for them to reach me, also letting them know that I have online chat avaliable.

    4 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  17. Make integrations for OSSN (Open Source Social Network)

    Make javascript integrations for OSSN CMS (Open Source Social Network) https://www.opensource-socialnetwork.org/

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  18. Make it possible to modify the widget for different pages

    For example, when a user is in a page with instructions, I would like the header to say: "Something isn't clear?"
    and for the homepage I would like it to be: "Hey, need help?"

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. color set up

    To be able to assign PROPERTY color if we have more than one PROPERTY set up

    1 vote
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    1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. have an option to disable the 'Are you sure you want to end this chat?' text when you click the 'exit' button

    have an option to disable the 'Are you sure you want to end this chat?' text when you click the 'exit' button

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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