It would be great to have it so agents can log cats in SalsForce Service Cloud
To all CRM voters; Please also consider voting for the idea titled "Use visitor information as placeholders in HTTPS urls in custom Tabs" because that would also be a very simple way to get some level of generic CRM integration, at least at the Tawk side.
Yes, we would love this! Any update?
Bradley Comerford commented
This is a great idea!
Have integration with CRM Salesforce
Jason Hull commented
Integration with one of the leading sales CRM's would be a nice touch. Especially buttons to turn them into a lead or a contact