Temporarily silence agent group chat while leaving others audible
It would be nice to be able to turn off certain agent group chats from time to time while leaving other agent chats audible. I only need to pop into our company group chat from time to time to post something, and do not to hear or monitor it all day long. My only options to quiet it are to turn down the volume, in which I may miss an important one on one chat, or leave the group and have someone add me back to the group again when I need to post something.
John
shared this idea
Admintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. We currently don't have an option for muting specific agents/group chats in the dashboard. Your request has been acknowledged and updates will be posted once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
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rouzman commented
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Jerry Chang commented
My only options to quiet it are to turn down the volume, in which I may miss an important one-on-one chat, or leave the group and have someone add me back to the group again when I need to post something. https://www.diablo4item.com/
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leblanc clark commented
I had to miss a lot of calls because of the crackling sounds. https://lolbeans.online. They are so painful.
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Andrew
commented
Thanks for the update and quick reply. I'll be sure to keep an eye on this thread. Looking for the same issue. Bumped into your thread. Thanks for creating it. Looking forward for solution.
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Denis Simonis
commented
Use audio to have live conversations with other collaborators directly in your Figma and FigJam files. Audio is great for:
https://www.dunkinrunsonyou.online/ -
Anita
commented
Hello - my organization assigns team members to handle chat inquiries, respectively. We would like to see this type of feature implemented, as the sound notifications are quite obnoxious for those who are not handling a particular chat. Often we are on the phone with clients and we have to mute our computer volume, and if we do not remember to turn it back on, we miss chats or other types of notifications. It would be helpful to have a button on either or both the chat window, and desktop notification. This way it can be silenced for the member that is not involved, and avoid going through the extra steps. Thank you.