Integrate with Active campaign so details collected go directly.
Really needs integration with AC so there is no double handling of details.
To All Our Valued Users,
Thank you for choosing tawk.to and for reaching out.
We currently don’t have an integration with Active Campaign.
However, you can set up workflow automation through Zapier.
You can trigger a specific action in the Active campaign when a chat ends, when a new chat starts, or when a new ticket is created in tawk.to.
Read more and get started here: https://developer.tawk.to/zapier/.
This suggestion has been submitted to our engineers and we will post updates once the feature has been approved and implemented.
Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
Ricardo Fiorelli | Finanças Para Dois commented
I tried, but without this feature I'm not coming back. It would be the best. thanks!
Robert Blackwell commented
It would be great if there was a way to integrate with email marketing campaigns. For example, I do my email marketing with mailchimp. If a customer enters their email address in the chat or prechat, it should check to see if they are currently subscribed to receive email newsletters.
And if they are not, it could prompt them to say. Hi, we noticed that you are not currently subscribed to receive our promotions and discounts news letter. Would you like to subscribe now?
If they choose yes, we could trigger a response of our choosing.