Notification Sound on trigger
Whenever someone visits our website and when they see our trigger "Welcome to our Website......." then they should hear some notification kind of sound just to grab the attention of the visitor to live chat section. This would increase engagement.
AUDIO call: It would be good if you could configure the sound that plays on the client when the call is initiated by the chat agent and not the client. Currently, there is only a very soft Kclick sound on the client, which is hardly noticeable. The ringtone on the other hand is perfect for an incoming call
Hi there! Can anybody help me? When my trigger fires there are no sound notifications for my website users because notification is off by default. How can I enable the sound notifications by default?
Blah Vlah commented
Some times (so i living so much times)
customer visit site and not saw chat button. So exactly mobile users living
Can be add and section for BUZZ with VOICE for take attentions.
Because exam any customer make shopping and after not show my write.
Because show message number on icon.
This is idea and so much needing properties.
Currently, the trigger sound is turned "off" by default.
And most times visitors miss the alert if they are not on the webpage, or are browsing else where.
It would be great if the trigger sound is turned "ON" by default, so visitor's attention is drawn back to the webpage. (Sound works fine on the mobile) .
Just a suggestion. Great product and service nevertheless!
Thank you for your chat.
I would add the opportunity to manage the trigger sound.
Anyway, your chat is great!