Customize previews messages
Hello,
When we have a clear site and the widget is integrated in it, the messages that are displayed in preview are white and with the text in gray. The idea would be to make them a little more visible and having the hand to customize the colors of the text and background as for the messages in the chatbox
Mathieu RAMAGE
shared this idea
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Eddie
commented
Currently, I can only set up the color scheme of the widget on the customer side. However, some of our agents complained that they can't read the letters well on the chat window in the desktop app. The design of the chat is beautiful but the small light gray texts seem not readable for some people. If there is an option for agents to customize the color and size of texts in their chat window, it will be great. They said the letters are too small and faint to read.