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Customize tickets emails

Could be great to add our own logo on the tickets emails + a signature.

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Franck shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
Admintawk.to (top bird!, tawk.to) responded  · 

To All Our Valued Users,

Thank you for choosing tawk.to and for sharing your request here.

The customizing tickets via email feature has already been submitted to our engineers. Rest assured that this feature is planned and updates will be posted once it is implemented.

If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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  • Pascal commented  ·   ·  Flag as inappropriate

    Hi, is it possible to translate the text that is sent to the customers in emails when we create a ticket?

  • Cawe Coy commented  ·   ·  Flag as inappropriate

    The email the agent and the customer receive is not translated to my dashboard language: Portuguese. Can you translate it, please?

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