Customize tickets emails
Could be great to add our own logo on the tickets emails + a signature.
To All Our Valued Users,
Thank you for choosing tawk.to and for sharing your request here.
The customizing tickets via email feature has already been submitted to our engineers. Rest assured that this feature is planned and updates will be posted once it is implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
Hi, is it possible to translate the text that is sent to the customers in emails when we create a ticket?
Cawe Coy commented
The email the agent and the customer receive is not translated to my dashboard language: Portuguese. Can you translate it, please?
Rudy van der Lely commented
Dutch support for all the text