Please add badge icons to IOS and Android devices as this feature should be traditionally native on most apps.
I am posting a new post as the last one was posted 2 years ago and it does not seem to be resolved.
A lot of online companies use mobile devices to do majority of work nowadays. This is a incredibly important feature as no body will know if they have messages outstanding without a badge notification.
To All Our Valued Users,
Thank you for choosing tawk.to and for sharing your challenge here.
At this stage, we currently don’t have the red indicator badge icon on our tawk.to mobile app.
We do, however, have sound and banner notifications for both iOS and Android devices:
We’re continuing to build out our Messaging product and have taken on your suggestion.
We will post updates once the feature has been implemented.
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
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I, too, am very surprised badges are still missing in 2021. It's a standard feature of all apps dealing with notifications.
I, too, am missing notifications/chat requests because of the absence of badges on the app icon on iPad and also Mac desktop app.
It's 2021 and should be easy to implement. We miss tickets, just because we don't know if we have them. Add badges, please
Why is this still not implemented?! I really need this - would be a huge help!
I second this!
Will this be implemented soon? its been 2 years since the request. A lot of online retailers use smart phones to communicate nowadays. A simple badge icon should be native to any app.
This is highly needed for the app.
Has this been implemented yet? I have played around with notification settings but no luck
When you miss text calls a popup on your phone should appear, something like this: http://www.iphonefaq.org/images/archives/message-jump.jpg Otherwise, the phone app does not allow you to increase the amount of times the phone rings. I am using Temple Bell and it goes around 3-4 times only. Otherwise, it is great!
When you get a reply to chat there will be a counter so you can exit the app and still know what is going on.
Currently banner notifications show when someone messages. But if I miss the banner then I'm not aware of anyone waiting to chat. It would be good if the actual app icon had a badge notification showing number of chats waiting for me to respond to. I have tried using the pop-up notification instead of banner, however this just gives a lot of pop-ups and each one has to be clicked to close.