delete or change the last message from the operator
Hey. Make it possible to delete or change the last message from the operator. Or the ability to delete or change in 1 minute
Thanks. Sorry for my translate

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Admintawk.to (top bird!, tawk.to) commented
Hi Ivan,
Thank you for choosing tawk.to and for taking the time to share your ideas here.
We currently don't have an editing feature for sent messages inactive chats.
I would recommend creating Shortcuts or canned responses for repetitive replies. Setting up Shortcuts saves you time and keeps your responses accurate and consistent. This also ensures that your spelling and grammar are correct.
Learn more here: https://help.tawk.to/article/creating-and-managing-shortcuts
Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.
Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!