Display trigger message on mobile = getting more attention
Modern chat services has an option for display trigger message on mobile. This service has, but does not show full message like in full screen mode, it shows icon with number of trigger messages, and you need to click on it for the full message. This doesn't attract attention like in the full screen mode.
I was wondering is there a possibility to display trigger on mobile and tablet not only in fullscreen mode?
This could be done as part of trigger where you can find the button to activate this option while setting the trigger or in the chat widget enable/disable option.
Bogdan
shared this idea
Admintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. We have changed the way the mobile widget behaves regarding Trigger messages. The Trigger message will work on mobile but instead of a pop-up message, it will now have a little red number 1, or 2 that will appear on the chat widget. The same way it does when you receive a text message. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
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commented
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