Allow entering HTML in knowledgebase articles
I'd like to add things like anchor tags (<a>), ordered lists and unordered lists (<ul>, <ol>)
Chip
shared this idea
Admintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users,
Thank you for choosing tawk.to and for reaching out.
Adding or inserting HTML code in the Knowledge Base is currently unavailable.
We are continuing to build out our Knowledge Base product.
We’ve acknowledged your request and have forward it to the team. They will work with this suggestion and will add the feature in due course.
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
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Adam Wallace commented
As an additional consideration - without HTML we can't use a tool like https://www.tango.us/ to quickly generate help docs, so, unfortunately, have to painstakingly paste each piece of text and image into a separate content block.
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Admintawk.to
(top bird!, tawk.to)
commented
Hi,
Thank you for choosing tawk.to and for reaching out.
Adding or inserting HTML code in the Knowledge Base is currently unavailable.
We are continuing to build out our Knowledge Base product.
We've acknowledged your request and have forward it to the team. They will work with this suggestion and will add the feature in due course.
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!