We should be given an API by which we can keep a record of Chats
We should be given an API for PHP by which we can keep a record of Chats such as how many chats received today, weekly, and on a monthly basis along with how long it goes so, we can better manage our employees!
We need this API to see the details on our own website as other details available there too such as calling software, emails, and other integrations, so it would be easier to manage all the things at one place!
To All Our Valued Users,
This is Sienna from tawk.to. Thank you for reaching out.
Your request is possible through REST API. Please reach out to our support team via our chat widget to grant receive access to our Metrics API documentation.
Alternatively, you may email us at email@example.com.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!