Assignee in create ticket event
Why we cannot find the assignee in the create ticket event. I think it's important for integration with services like Zapier
To All Our Valued Users,
Thank you for choosing tawk.to and for sharing your question here.
You can find the assignee of the ticket either on the main page of the Messaging area (the name inside the rectangular box) or when you open the ticket under the ‘Created by’ section.
To learn more, visit the following links:
1. Creating and responding to tickets
2.Assigning tickets –
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!