Need feature to disable Send Again Button in Offline Form
I have been using this app for a long time. It has been excellent till now. But, for the last couple of days, I am getting spammed due to one of your features.
There is an option of Offline Form. It is a good feature when no agents are available and still, we can not miss the inquiries but, there is one drawback here. When a user fills up the form and clicks on submit, the form gets submitted. Then, he gets redirected to another window that has the "Send Again" button. And because of this, he can send the previously entered details many times. And you can get spammed due to this. Because when the user clicks on the "Send Again", the user gets redirected to the main form and previous data already filled up there so, one can easily do spamming
To All Our Valued Users,
Thank you for choosing tawk.to and for sharing your challenge here.
We currently don’t have an option to remove the “Send Again” button on the offline form.
When a user clicks on the Send Again button, it will ask them again to fill in the form.
This is helpful if your visitor needs to add another detail to their inquiry or raise a new message.
In your case, you are receiving multiple forms as Spam in your inbox.
We’ve acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!