In your product feature section its showing your screen sharing is free, but the voice +video+screen sharing is add on .. I had selected this software only for that feature but now you r saying its paid, and your customer care says maybe out dated information , why should I suffer for Your fault ??
To All Our Valued Users,
Thank you for choosing tawk.to and for sharing your challenge here.
Our Video + Voice + Screensharing is offered as a bundle package.
The Screensharing feature has always been a paid service and can’t be purchased separately.
Visit this link to learn more: https://help.tawk.to/article/video-voice-screensharing-add-on
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!