its better if I could add a list customers to tawk thereby concurrent customers can be identified next time when they appear on the website
I use tawk but there are many customer who are regular visitor on my site. its convenient to identify them by the admin whenever they appear on my site. At present, they need to introduce themself which looks old age system.
Thank you for choosing tawk.to and for sharing your question here.
Regarding your concern, I would suggest you save the name and email address of your frequent visitors.
You can proactively engage with a visitor by initiating a chat..
When you see one of your frequent visitors on your site, click their profile to open the chat panel. Then, click the Join button to start a chat.
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!