Hierarchical base Pre-Chat Question
In Pre-chat question we should have an option where we can ask Sub question based on user choice. Like if User chose Question A then we want to show another option with Question X Question Y etc.
Thank you for choosing tawk.to and for reaching out.
At this stage, we do not have an automation for pre-set questions and answers.
Our automation/chatbot feature is currently on our roadmap. Our engineers are working on this feature and updates will be posted once it has been implemented.
Let me know if you have any questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!