Chat bot, if keyword will in customer's query.
If customer ask, what price of this product? So we set price term in backend, so automate reply to customer that we answer we given in backend


Hi Talha,
Thank you for choosing tawk.to and for reaching out.
Advanced Triggers allow you to create customized messages for visitors to your websites and Chat Pages. These are the most complicated types of triggers to set up. However, once you get the hang of it, you’ll be able to reach out to your visitors with powerful automated messages based on their past actions and any conditions you set.
Advanced triggers allow you to set conditions for the automation. For example, if you set a trigger to fire when a message contains "Price," it will send an automated message when the visitor types that keyword into the chat. You can set up individual keyword triggers for different products and can add other specific conditions related to URLs, previous visits, geographical location, and more.
Learn how to quickly set up triggers and view examples of our most popular automations in our Help Center. https://help.tawk.to/article/advanced-triggers
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at elle@tawk.to