Dear Tawk. One thing that has disappointed me about the new Tawk version is that I'm able to see less of the conversation thread on the scr
Dear Tawk. One thing that has disappointed me about the new Tawk version is that I'm able to see less of the conversation thread on the screen. In other words in the previous version I could see something the person said say two minutes ago. Now I'm having to scroll up to be able to see this. When you're in the middle of a conversation, this is certainly more of a hassle. Do you understand what I'm saying? Thank you.
Ron Albinet
shared this idea
Admintawk.to
(top bird!, tawk.to)
responded
Hi Ron,
Thank you for reaching out and for sharing your suggestion here.
At this time, there is no setting in the chat panel for modifying the font size. In the meantime, changing the text size in your browser may allow you to view longer conversations with less scrolling.
We've acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line at support@tawk.to. Our live agents are always available to assist you.
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