Interactive (Co-Browsing) with visitor
Imagine, trying to help someone 'learn' a process by demonstration (or by leading them) to pages. The chat already shows what page they're on. If that link could open a new window or modal, and you could say something like "Look at the upper right corner of your window" - the operator then clicks their screen which in turn 'highlights' (possibly with a heatmap style pulse on their page), at which point the admin continues "Here you'll type your login information and press the submit button" .. cutting edge opportunity here for tawk.to for interaction. ;)
To All Our Valued Users, Thank you for choosing tawk.to. We will take note of your feedback and suggestions. The co-browsing feature is currently under review. Our engineers are working towards this enhanced feature which will allow you to enjoy a better collaboration with your users.If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Hi everyone. Feederloop provides co-browsing, screen sharing and video chat for tawk.to which you can find out about here: https://www.feederloop.com/integrations/tawk/
I think this would be a great feature.
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Denis Simonis commented
Thanks for sharing this i was having some issue and got the answer keep it up.
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Angeline Runolfsson commented
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Admintawk.to (top bird!, tawk.to) commented
To all our Valued Users,
Thank you for choosing tawk.to. We will take note of your feedback and suggestions.
The co-browsing feature is currently under review. Our engineers are working towards this enhanced feature which will allow you to enjoy a better collaboration with your users.
Should you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar — https://calendly.com/siennarubio/30min. I'd be happy to help!
@анонимный hope they will start to implement it soon... like a Christmas present :)
Add it to the paid package... but add it ;) we really want this!
Topic over 2 years!
Guys, urgently need to implement, this function is almost all.
Please implement this function and add it to the free package !!!
At least write something down
U r the best!!!! Thanks
Well! It is one of the most important and necessary functions!
NOT voice-screen sharing.
BUT Interactive Co-Browsing!!!
Add Interactive Co-Browsing to base free packet and you are brilliant!!!!
Please be free, please be free, please be free...
Joseph Valenti commented
Really looking forward to this!
free or paid?
Will this be a free feature or paid add on?
Pablo M. Rivas commented
i think Cristian nailed it: "provide a callback when user receives a message from the agent"..!!!