its 5+ years, any outcome of this request? please let us know.

Thanks

I need to be able to export the data of the users that I have as clients to be able to take better control of all people who visit and interact with my page https://freecodezilla.com/

It would be an extremely useful feature.

Yes, we also required this feature

In dashboard, must be an option to download all messages like Addon or extension.

Now it can only export 20 messages at one time.
if you want to export more, you need to roll down the messaging page.
but the page always frozen... so now it impossible to export all messages.
please add the new feature. :)

please give option to export all chats in one click in csv file so that we can easily followup our customers.

I would also like a way to export the website visitor information (not just chats) including the date/time and location and any notes I have added. Is there any way to do this???

Collect the pre chat form emails and add them to a list. Then we need an ability to export the collected lists via csv or txt files so that we can add them to our mailing lists. Offcourse if anyone wants a GDPR complaint checkbox in the pre form then that's a bonus feature that can be added.

if we have created one specific form in our chat box to get the basic details from our customers like name, email id & contact no. then tawk to should provide option to download that dump in any format (Like excel, word)

Would be really useful to have all your data exported on csv or spreadsheet files, for instance your user data information name, email because you can contact them later with email marketing campaigns. And your history to check usual behaviors on your customers

Option to export the chats in excel format, fields like name, contact no, email ID, Message and Time

Contacts and chats you can download with CSV or Excel files. This would allow us to manage the various contacts in addition to archiving chats on our CRM, in a single file.

yes i want it too

Yes this option should be there that we can download out visitors logged details

Ability to download contacts who have we have connected with

I solved this with a primitive way. First of all i'm using email request for begining chat. I scroll all the chats to the bottom. And select all and copy it, and get emails from all this strings with a php code like find all @ symbols and select starting from space to the .com

Sorry for suck english :)

When do respond

Option to export the chats in excel format, fields like name, contact no, email ID, Message and Time

any update on this feature